Airports, trains and hotels
Checking in, understanding announcements, and asking for what you need.
12 minutes · A free lesson from Travel, health and services
On a journey
Check-in
- I'd like to check in for the flight to Manchester.
- Could I have a window seat, please?
- Is this bag OK as hand luggage?
Problems
- My flight's been cancelled — what are my options?
- I've missed my connection.
- My bag hasn't arrived.
At a hotel
- I have a reservation under the name Khan.
- Could I have a late check-out?
- The air conditioning in my room isn't working.
Lesson quiz
Check what you have learned. Choose an answer to see whether it is right, and why.
Quick check: Which words in an announcement often signal a change?
- please, thank you and sorry
- now, instead, change and delay
- the, a and an
Show the answer
B: now, instead, change and delay — Now boarding at gate twenty-two: the gate, platform or time is the part to catch.
Quick check: Which phrase asks for a seat?
- “Could I have a window seat, please?”
- “I've missed my connection.”
- “My bag hasn't arrived.”
Show the answer
A: “Could I have a window seat, please?” — The other two describe problems on a journey.
Quick check: Your flight is cancelled. What do you ask?
- “Is this bag OK as hand luggage?”
- “Could I have a late check-out?”
- “My flight's been cancelled — what are my options?”
Show the answer
C: “My flight's been cancelled — what are my options?” — Ask about your options: another flight, a hotel, a refund.
Practise: announcements
Marked as soon as you finish — free with an account.Practise now
Marked as soon as you finish — free with an account.Practise now