Small talk that goes somewhere
Safe topics, open questions, and follow-ups that keep it going.
12 minutes · A free lesson from Stories, opinions and small talk
Small talk is how people at work decide whether they like and trust each other. The secret is not clever topics — it is asking a question and then a follow-up question.
Keeping it going
Openers
- How was your weekend?
- Have you been busy today?
- How long have you worked here?
Follow-ups
- Oh really? How come?
- What was that like?
- Do you do that often?
Showing interest
- That sounds great.
- I didn't know that!
- No way — what happened next?
Ending politely
- Anyway, I'd better get back to work — nice talking to you!
- Let's catch up properly later.
Say it out loud (45 seconds): A new colleague has just joined your team. Start a conversation, ask two questions, and follow up on one answer.
Lesson quiz
Check what you have learned. Choose an answer to see whether it is right, and why.
Quick check: What is the secret of good small talk?
- Clever topics
- A question, then a follow-up question
- Talking about yourself
Show the answer
B: A question, then a follow-up question — Small talk is how people at work decide whether they like and trust each other.
Quick check: Which topic is usually safe at work?
- Weekends and travel
- Salary
- Marriage plans
Show the answer
A: Weekends and travel — Salary, age, weight, marriage plans and religion can feel too personal.
Quick check: Which is a follow-up question?
- “How was your weekend?”
- “Anyway, I'd better get back to work.”
- “Oh really? How come?”
Show the answer
C: “Oh really? How come?” — A follow-up shows you were listening to the answer.