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IELTS General

Formal, semi-formal and informal letters

Choosing the right tone, opening and closing.

15 minutes · A free lesson from Writing: more Task 1 and every Task 2 type

Tone Written to Opening Closing
Formal someone you do not know (a manager, a company) Dear Sir or Madam, Yours faithfully,
Semi-formal someone you know in a formal role (your manager, a landlord) Dear Mr Khan, Yours sincerely, or Kind regards,
Informal a friend or relative Dear Sam, / Hi Sam, Best wishes, / Take care,

Lesson quiz

Check what you have learned. Choose an answer to see whether it is right, and why.

Quick check: Which closing goes with “Dear Mr Khan,”?

  1. Yours faithfully,
  2. Take care,
  3. Yours sincerely,
Show the answer

C: Yours sincerely, — Yours sincerely, or Kind regards, for someone you know in a formal role. Yours faithfully goes with Dear Sir or Madam.

Quick check: Where are contractions and phrasal verbs fine?

  1. In a complaint to a company
  2. In a letter to a friend
  3. In every letter
Show the answer

B: In a letter to a friend — Keep the tone consistent with the reader.

Quick check: What should your first sentence do?

  1. Say why you are writing
  2. Give your full address
  3. Thank the reader for reading
Show the answer

A: Say why you are writing — Then write one paragraph for each bullet point.

Quick check: Which opening suits a formal letter to a company?

  1. Dear Sir or Madam,
  2. Hi Sam,
  3. Dear Sam,
Show the answer

A: Dear Sir or Madam, — Use Dear Sir or Madam when you do not know the reader's name.

Practise: a formal letter
Marked as soon as you finish — free with an account.
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Practise: a semi-formal letter
Marked as soon as you finish — free with an account.
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Practise: an informal letter
Marked as soon as you finish — free with an account.
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